Video Problems

Troubleshooting Steps To Fix Your Streaming Video Problems

Whether you’re streaming a new movie on Netflix or trying to watch the latest news report, if problems plague your video streaming, it’s time to take action. By troubleshooting the issue, you may be able to fix error code 73 on Disney Plus Easily and get back to watching your favorite shows in no time. Here are some steps you can take to get started.

Restart Your Device

If you’re experiencing streaming issues, one of the best things you can do is restart your device. This will give your device a chance to refresh and clear any potential glitches that may be causing the issue. Simply turn off your device and wait a minute or two before turning it back on. Once it’s on, try streaming again and see if the issue has been resolved. If not, you can try a few other things, but restarting is often the quickest and easiest fix. So if you’re having trouble streaming, don’t forget to give your device a restart. It just might do the trick!

Check Your Internet Speed

Streaming video can be difficult if your internet service is slow, so as a general rule, we recommend shelling out money for download rates of at least 15 Mbps for each television that you plan to use simultaneously. If you want to stream content on two televisions simultaneously, your internet provider should ideally deliver download speeds of at least 30 megabits per second.

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Move to the next stage only if your internet connection is strong enough to support it. In that case, you should talk to your internet service provider about upgrading or reevaluating whether or not cutting the cord is the best option for you.

Use A Different Streaming Service

Try streaming video from a different source before troubleshooting your connection to see if the problem still occurs after you fix it. If the videos on YouTube and Netflix are high-quality and run without hiccups, you can go to the next stage. If this is not the case, you should file a complaint with the streaming provider that caused the issue and mention that you have utilized other services without any problems. If the problems continue, it’s possible that the only solution is to switch to a different service.

Check the Speed of Your Streaming Device

Run a speed test on your streaming device by following the steps provided for your specific device to determine whether or not it is experiencing connection issues. It is recommended that each speed test be performed multiple times to obtain the most reliable results possible.

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Check the Speed of Your Modem

To begin with, exclude a slow connection from your internet modem directly before attempting to test the Wi-Fi connection on your router. The modem may be physically distinct from the wireless router, which means it’ll have a cable leading to it from an exterior wall. Proceed to the following step if you have a Wi-Fi router and modem merged into a single device.

Locate the ethernet cable that connects your router and modem so you may test the connectivity between the two devices. Take it out of the router’s port, and insert it into a computer’s port, either on a laptop or a desktop. You can also connect the cable to your streaming device, provided it is close to you and contains an ethernet jack. Contact your internet service provider to request assistance with testing the modem connection.

If the outcomes appear to be satisfactory, the problem most likely lies with the streaming device you are using. If the results are significantly lower than 10 Mbps, even though you are paying for high-speed internet service, it may be time to replace your wireless router.

Use Another Streaming Device

At this point, we can confirm that there are no issues with your particular streaming services or your internet speeds or connection strength. At this point, you might want to consider switching to a new Chromecast, Android TV, Apple TV, Fire TV, or Roku, especially if the one you’re using has been around for over a few years. If you’re using an Android TV device, you might consider changing to a new Chromecast.

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It’s possible that you were given a piece of malfunctioning hardware by chance, or the new streaming service you subscribe to may be incompatible with the device you’re using. After a long day of troubleshooting, reward yourself with an upgrade by consulting our advice on the best media devices, and then go ahead and treat yourself to one of those gadgets.


Whether you’re watching a show or streaming an event, streaming video is a great way to engage with your audience. But as anyone who’s ever tried to stream video knows, it can also be a bit of a headache. Choppy video, frozen frames, and audio that keeps cutting out are all common issues that can ruin the viewer experience. Luckily, there are a few troubleshooting steps you can take to help ensure that your streaming video goes off without a hitch. We hope that you have been enlightened with these fixes.

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